Last Updated: September 1, 2025
Overview
At uketaonlineportal.com, your privacy and trust are our highest priorities. This policy sets out what personal data we collect, how we use and safeguard it, and the rights you have over your information.
What Information We Collect
Information you provide directly:- Full name, date of birth, nationality, and passport details
- Contact information: email address and phone number
- Travel details: arrival date, purpose of visit, and UK accommodation address
- IP address, browser type, device information, and site usage patterns collected via cookies and similar technologies
How We Use Your Information
We collect and process your data only for clear, legitimate purposes:
- To process your ETA application and manage your travel authorisation
- To send you updates, confirmations, and relevant notifications
- To improve our website performance and your overall experience
- To meet our legal and regulatory obligations, including immigration compliance
Legal Basis for Processing (GDPR / UK GDPR)
- Performance of a contract: ensuring accurate and timely ETA application processing
- Legal obligation: assisting UK immigration authorities in border management
- Legitimate interests: improving our services, enhancing user experience, and preventing fraud
How We Protect Your Data
We apply robust technical and organisational measures to keep your data secure, including encryption, secure storage systems, and strict access controls.
Data Retention
We retain your personal information only for as long as necessary to fulfil the purpose of your ETA application or to comply with applicable legal requirements. Once your ETA journey is complete — or upon a valid deletion request — we securely dispose of your data.
Sharing Your Information
We may share your data with:
- UK immigration authorities for application processing and decision-making
- Trusted third-party service providers (such as payment processors and hosting partners) under strict confidentiality agreements
- Legal or regulatory bodies where required for fraud prevention or legal compliance
Your Rights
If you are in the EU or UK, you have the following rights under GDPR / UK GDPR:
- Access your personal data
- Request corrections or deletion
- Restrict or object to processing
- Request data portability
To exercise any of these rights, please contact us using the details below.
Cookies & Tracking
We use cookies and similar technologies to improve site performance, analyse usage trends, and offer personalised features. You can manage your cookie preferences through your browser settings at any time.
Children's Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect data from minors. If you believe we have inadvertently collected information about a child, please contact us immediately so we can correct or delete it.
Policy Updates
We may update this policy periodically. Any significant changes will be reflected here with a revised effective date. We encourage you to review this page regularly.
Contact Information
For privacy-related queries or to exercise your rights, please contact us at: [email protected]
Frequency First Solutions LLC · 3140 W. Main Street, Riverton, Wyoming 82501, United States